Do I need a reservation or can I just walk in and do an Escape?
Our Escape Experiences are booked by appointment only. Each room has a maximum number of participants and so the rooms are scheduled in order to avoid overbooking. We only book Escapes Thursday nights, Friday nights, All Day on Saturday, and between Noon and 5pm on Sundays. Go to the booking link to see available times and dates.
How do I book an Escape Experience?
Merely click one of the "Book Me" links under the above descriptions of the rooms to book Online, or you can stop in at Lightspeed and book one in person.
Can anyone do an Escape Experience?
Based on the challenges each Experience provides, while we would allow you to bring a child as young as 8 years old, the majority of your participants should be over the age of 10 years old. If you are bringing in a group of children, they must all be over the age of 14 in order to participate without an adult chaperone, otherwise at least one Adult must be present as a chaperone. And we recommend a minimum of two adults for the extra challenges provided by The Party Room.
When do I need to arrive?
We ask that you please arrive at least 15 minutes before your scheduled Escape Experience as events will begin promptly. If you are late we will need to deduct time from your scenario if you wish to proceed. If you don't know when your scheduled Escape Experience is, there's a high probability you won't be able to escape.
Where do I park when I arrive?
Our parking lot is located behind the building. Enter on the Southbound side of South 27th Street at the driveway just before the "Lightspeed" sign and proceed to the lot in the back of the building.
Do we need any particular skills or tools to participate?
No outside tools are needed or allowed. This includes flashlights, pocket knives, pocket screwdrivers, toilet paper, tissues, cell phones, etc. Everything you need besides your brainpower is provided for you in the scenario. Otherwise, we can tell you that while we don't lock you in a tiny, enclosed space, those with extreme claustrophobia may wish to look into things more detail.
Can I come at a time that is not listed?
We only offer regular Escape Experiences at scheduled times. However, you can contact the Manager at Lightspeed and discuss scheduling a Private Session at an unscheduled time. Private Sessions are booked at a significantly higher rate than the normal rate and are booked at a flat rate for the reservation depending on the time or circumstances of the booking.
What is your cancellation policy?
All sales are final. Rescheduling your Escape Experience may be provided at the Management's Discretion provided you give over 24 hours notice of cancellation.
Can I take Pictures or Videos?
Due to the nature of the Escape Experience, we do not allow any photography or or video recording. We do, however, take a Group Photo at the end of the Experience and post it on our Facebook Page for you ("The Escape - Lightspeed") to download at your convenience. If you don't have a Facebook Account, don't worry, Facebook doesn't require you to be a member to visit a company page. They may badger you about joining the Facebook Collective, lol, but you don't have to in order to get your picture!
Can just our Group do the Escape, or is it open to anyone?
Our Reservations are open to anyone, however, if you are booking more than half of the room's capacity, you can call in to request a Private Reservation at a Flat Rate Price for booking the entire slot. However, as we have some great Facebook Photos that show, participating in the Experience with new people can be an awesome time! And remember, especially for The Party Room? The more the merrier!
Is it Scary? Do I need to worry about my pacemaker??
We are a family fun entertainment center! While our rooms don't provide ANY content for young children whatsoever, neither of the Experiences will cause anyone any coronary problems. :)